Fanfare Tickets Mobile Ticketing Guide

We’ve come a long way since the days of hard tickets that could easily get lost or damaged. Now, most major venues utilize mobile ticketing right from your smartphone, something you know you won’t leave the house without!

Fanfare Staff is well versed in mobile ticketing, and here to simplify the process for you! Please see the steps below for the ins and outs of mobile ticketing.

Mobile QR Tickets

Also known as a “mobile screenshot”, this ticket is most common amongst college sporting events.

  1. A member of the Fanfare Tickets staff will EMAIL or TEXT you a pdf with your tickets
  2. Save that image to your camera roll
  3. Text or email the images to other members of your party
  4. Open the image when you get to the gate and an attendant will scan it directly from your phone

Ticketmaster Transfer

This is the most common type of mobile ticket you will encounter. You will need to login to your Ticketmaster account or create one here.

  1. You will receive an email from Ticketmaster letting you know that someone has sent you tickets.
  2. Occasionally emails get missed, make sure that you search your inbox and junk mail.
  3. Click the blue “Accept Tickets” button and login using your Ticketmaster credentials.
  4. View your tickets and add them to your Apple Wallet (iPhone) or Google Wallet (Android)
  5. OR login here using your web browser to view your tickets instead of using the app
  6. Open your wallet or web browser at the gate and an attendant will scan it directly from your phone
  7. OR download the Ticketmaster app and login to view your tickets

You CANNOT screenshot or print out these tickets and will need to transfer them to other members of your party through Ticketmaster.

Ticketmaster Team Account Manager

Similar to a typical transfer, some venues and teams have their own subset of Ticketmaster called an Account Manager.

  1. You will receive an email letting you know that someone has sent you tickets.
  2. Occasionally emails get missed, make sure that you search your inbox and junk mail.
  3. Click the blue “Accept Tickets” button and login using your TICKETMASTER credentials.
  4. View your tickets and add them to your Apple Wallet (iPhone) or Google Wallet (Android)
  5. OR login to the Team Account Manager using your web browser to view your tickets instead of using the app
  6. Open your wallet or web browser at the gate and an attendant will scan it directly from your phone
  7. OR download the TEAM APP and login to view your tickets

You CANNOT screenshot or print out these tickets and will need to transfer them to other members of your party through the team app or website.

The most commonly used apps amongst Fanfare Customers are:

Indianapolis Colts app
The Pacers app
Western Southern Open app

If you’re still having difficulty managing your mobile tickets, call or chat with a member of our staff and we will help you walk through it step by step!

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